I would like to warn customers for this Scam that I feel Ajio is doing as a genuine mistake can happen once but this is to warn with all possible data and proof I have. I had ordered a heels, size was small I selected exchange., with no notifications my heels didnt come, so I checked on app showed delayed exchange, suddenely few days later showed refund initiated. After multiple calls I come to know that they changed from their end as exchange was defected, Now in the whole thing they put refund initiated so there is no return option and when asked for it they said day of returned passed... When I told whole thing I was well in days but ajio changed and i have screenshots of same, they told me to email, In email also they mailed day of return passed, and after multiple calls now I keep getting new dates by when ajio will reply to me. It is sheer harrassment, waste of time and money. Size does not fit, product lying untouched and my money not returned. And this is not only once this is the second time it happened and I have all trail mails, complaints and pics of same... Did not expect this from Ajio....