Done lot of shopping from this site honestly it's not smooth. they would cancel some products from your orders, returns and exchange is always hectic. Their delivery partner xpressbees is not very professional. Recently they delivered incomplete product, after 2-3 days of return request I got a.message saying thank you for changing your mind to not return it. Shocked I called customer service they asked me to self ship the product!! The same day their courier guy picked up the product but the status not updated in app, instead the app said some other item was picked. Furiously I called the courier guy and also the ajio, they said wait for 48 hrs. Nothing changed in the app, nor i received refunds