I ordered a small size (91.4cm Chest size as mentioned on Ajio size chart) white colored striped vests but received Medium size (85 cm) 1black, 1 grey and 1 Navy colored unstriped vests. Thus, wrong product is delivered to me
Moreover, product manufactured/pakaging date is Sep 2021, thus, old product is delivered to me.
Now after complaining the same, i received a mail from 1909@jio.com asking for the images of the product to investigate it further. In addition to that, they marked my complaint as "Resolved" without even wait for my reply.
On replying with the images they mailed me that this email ID’s (1909@jio.com) deals with query/concern related to Jio Mobility and its products and services.
Since, my concern related to AJIO, i have to contact their AJIO team via call/email and they will help me to resolve my concern.
Now, i am helplessly contacting them again and again without any resolution of my problem.
They charge convenience fee at the time of placing the order to ensure a hassle free delivery of the product but not ensure any quality checks before delivering the non-returnable and non-exchanable products.
I would suggest not to order from Ajio. Amazon, flipkart, Nykaa are much better apps to shop. Further, they respond in no time if any such case happens.
My experience with Ajio and with its customer service team is really a bad one. Hence, not recommended to anyone.
1 year ago
AJIO.com has a
1.3
average rating
from
1,635
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.