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Anonymous
I ordered a small size (91.4cm Chest size as mentioned on Ajio size chart) white colored striped vests but received Medium size (85 cm) 1black, 1 grey and 1 Navy colored unstriped vests. Thus, wrong product is delivered to me Moreover, product manufactured/pakaging date is Sep 2021, thus, old product is delivered to me. Now after complaining the same, i received a mail from 1909@jio.com asking for the images of the product to investigate it further. In addition to that, they marked my complaint as "Resolved" without even wait for my reply. On replying with the images they mailed me that this email ID’s (1909@jio.com) deals with query/concern related to Jio Mobility and its products and services. Since, my concern related to AJIO, i have to contact their AJIO team via call/email and they will help me to resolve my concern. Now, i am helplessly contacting them again and again without any resolution of my problem. They charge convenience fee at the time of placing the order to ensure a hassle free delivery of the product but not ensure any quality checks before delivering the non-returnable and non-exchanable products. I would suggest not to order from Ajio. Amazon, flipkart, Nykaa are much better apps to shop. Further, they respond in no time if any such case happens. My experience with Ajio and with its customer service team is really a bad one. Hence, not recommended to anyone.
1 year ago
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AJIO.com has a 1.3 average rating from 1,635 reviews

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