Firstly, the image and the description on ajio showed pallazo pants whereas these are kurti pants or leggings. Secondly, my items were returnable. As mentioned in my previous mails and the proof and images shared, nowhere in the terms and conditions of the product or the coupon I availed does it say that I cannot return these items. Thirdly my products came without tags which might as well mean that they are used products. Fourthly nobody is coming to pick up the items for exchange and I am assuming that even exchange for the size has been halted for me for some reason. So I conclusion, I have products which don't fit me but I can't exchange them. I have products which I don't like but I can't return them and I have products which are absolutely different from what is promised but I still can't return them. I have wasted my money on this website. I cannot reach any customer care regarding any of these issues. I was an avid ajio user but now this platform feels like a fraud and I am never going to buy from here and I will make sure to spread the word so that others don't fall for this scam.