I recently made a purchase from Ajio amounting to approximately ₹4000. Among the items I was eagerly awaiting were a blazer and trousers, which were essential for an upcoming conference. However, to my disappointment, my order was cancelled from your end without any explanation. This cancellation is highly inconvenient, especially since I relied on the original delivery commitment for my event.
To make matters worse, I have not yet received any refund for the cancelled items. This is extremely concerning, as it feels like a case of unfair treatment. How can you cancel an order after committing to deliver it on a specific date, especially when the items are still listed at the same price on your platform? This experience has shaken my trust in Ajio.
I have shopped on many other platforms, but this has been one of the most frustrating experiences. I expected Ajio to honor its promises and commitments, but this has left me deeply disappointed. It is highly unethical to cancel discounted items on your own, then later increase the price. This feels like a fraudulent practice, and as a customer, I deserve transparency and respect.
I request an immediate resolution to this issue, either by fulfilling my original order as promised or by issuing a full refund without any further delay. If this situation remains unresolved, I will no longer be using Ajio and will not recommend it to others.
I look forward to your prompt response and action.
2 months ago
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