Hi ajio,this is regarding my exchange request that you claims to pickup and deliver then I want to tell u neither old item was picked up nor new delivered and tell me one thing if u didn't pickup old products how can u deliver new I am still with old unchanged product your behavior was too bad and services are worst.please consider money is not earned like this if you wanted to be a good company good service provider satisfy customer then because this type of things I have seen first time I want my items to be exchanged asap stop running money looting factory response customer on tym money doesn't comes from plant I am sharing my order id with you kindly consider this assume yourself at our place.return id-#RT20408030order id-#FL016063949