Sent the following to Aldi customer services, to which, unsurprisnly, there's been no response:
"I have just been my local Aldi in St Ives, Cambridgeshire, and whilst looking at products, was approached by a member of your staff who said "Sir, can you refrain fom opening the products" to which I responded "That they'd already been opened" to which I got a smug sarcastic look
To make matters worse, this employee then served me on a checkout and didn't say a single word to me but was fine with the person before me and after me
To say that I'm extremly annoyed is a major understatement
I bring this to your attention as this level of 'customer service' is simply not acceptable and I'm sure that it falls short of the standards that you expect from your employees. I can provide more details on the particular employee if requied"
Budget shop, and some, budget staff....the majority are brilliant, but these attitudes will only lose business, business that keeps these surly employees employed.
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