“The dishevelled assistant was aggressively scanning my items to the point he knocked my money out of my hand. I was left scrambling all over the floor to pick it up. Ironically they were asking customers about their experience in store and he never asked me!”
“Our son had a reaction to a Aldi steak. He has a milk allergy and had a very bad reaction to one of their steaks and ended up in A& E. We found they had an incident last year where there was cross contamination with milk products but there’s nothing on their packaging to advise that it’s packaged at a place that also handles milk products. We find this unacceptable. Their response to our son’s allergy attack hasn’t been helpful and they haven’t been transparent to our questions. They basically don’t care! We will never shop there again and the impact that this has had on our son is catastrophic.”
“Actileaf barista style oatmilk “new recipe”
We use a lot of oatmilk at home (several cartons per week) and loved this from Aldi.
Recently bought the “new recipe” version. It is rubbish. Please bring back the old version. I don’t want to go elsewhere for my milk but will have to if you don’t bring back the old version PDQ. If I do have to go elsewhere for my oatmilk I will, inevitably, end up doing my regular “Aldi shop” at your competitors. I see that you have had many poor reviews of this product so please sort it or lose business.”
“Iv. Just come and got 2 packs southern fried coujons they state there 100%chicken and there prossesd chicken all so there roosters wich find even more strage there must been a mistake in the factory surely cos the quality of this so called 100%chicken is really low end mixed up rubbish really iv had aldi southern fried chicken coupons be4 there own and they was lovely beautifully quality if u ever see these don't bother walk past .regards lee”
“Bought a pack of Oakhurst Pork
Schnitzel from from Aldis Askern store.
These were absolutely fabulous, tender pork and a very tasty crumb ,along with baby new potatoes and veg. I have a schnitzel left going to get another pack before everyone finds out how good they are.”
“8.20am at West Drayton store you only ever have either, 1 person on the till or 1 person at the self checkout. Never both. My wife had a whole trolley of food and was told to use the self check out. She asked for her to open a till and she said she couldn't. My wife left the full trolley at the self checkout and walked out. Not good enough. You must always people on the tills. Terrible customer service.”
“Everytime i shop here theres only 1 till open hes also doing all check out tills your constantly waiting the other day were waiting hes checking the other tills and chatting to his colleagues were just stood waiting a good 10 mins no apology what so ever really bad attitude towards the customer want be using there anymore as this is the second time this week this as happened”
“I always get meat from aldi but not anymore. The last 3 times of byeing 30 days matured rosting beef wasn't worth the time. It looked good but when cooked it was two therds grisle so won't use aldi again”
“Absolutely disgusting deepfilled chicken and gravy pie, 3 pieces of chicken in the whole pie total rip off, they won’t get anymore of my money, won’t let me upload photos surprise”
“The Aldi on the Wellingborough road in Northampton
Another bad experience at the self serve the same member of staff checked my personal shopping trolley without asking me obviously never found anything this has happened before what she done is. not legal no other supermarket does this
I get they have issues with shoplifters but treating someone as a potential thief is bang out of order I have reported this as it was the same woman who did it the time before so
makes me wonder why she is still working there disgusting behaviour towards customers who pay their wages
What a jobs worth I shall let my friends know who shop at this branch”
“Today I had to leave Sydenham, Bell Green Aldi in a hurry because I had forgotten I had a hospital appointment. I had to leave my shopping in a trolley and explained to a staff member that I had to leave immediately but would be back in an hour. She very kindly put the whole trolley of food in the chiller room so that when I did return I was able to continue shopping. This is not the first time that I have found Aldi staff help me out in an emergency situation, without any fuss.”
“Today I had to leave Sydenham, Bell Green Aldi in a hurry because I had forgotten I had a hospital appointment. I had to leave my shopping in a trolley and explained to a staff member that I had to leave immediately but would be back in an hour. She very kindly put the whole trolley of food in the chiller room so that when I did return I was able to continue shopping. This is not the first time that I have found Aldi staff help me out in an emergency situation, without any fuss.”
“We regularly bought Snackrite Tangz 'Tangy Tomato Flavour Snacks' but we have had to throw away many packets because the bags are not sealed. This has been going on for months. About time it was sorted”
“Bought some frozen bbq chicken wings, that was not chicken, I cooked them as instructed and the chicken was like jelly and was very off putting and I couldn’t eat them, my husband ate some but he said the same thing, he gave them a chance but I couldn’t just looking at it.
Definitely wouldn’t buy these again.”
“Purchased some double cream which was dated 13th July along with strawberries, green and purple grapes bananas for fruit salad which my 14 year old grandaughter was making for us. She give us dessert and glad we noticed it before grandkids ate it as cream was off and they would of been really poorly, totally ruined what would of been a lovely refreshing dessert. Complained to manager who told me to ring customer services to issue me with a voucher which apparently they can't or should I say wont because I paid cash and never got receipt. Who can afford to throw money in the bin. Totally rude customer service.”
“Today I visited the Albert Road store Watford. The self service assistant was so rude and unhelpful. She was helping me to process a couple of reduced items, her attitude just so sarcastic and said some rude things to me. She just put me off shopping in your store again”
“Aldi Somerford Road, Christchurch sold fish over the use by date!!
I was ill for 2 days yet Customer services dismiss my complaint and tell me to return to the store for a refund… disgusting service.and they broke the law!!!”
