Worst customer service ever! I placed and online order for a garden furniture set to be delivered. I waited for two weeks but never received the product. There was no information on Aldi’s tracking system as well. I requested for a refund. They are asking me to wait till the delivery company returns the product in their warehouse. How is this fair on me? The delivery company has lost the package and Aldi is making me wait till they get it back from the delivery company. This is my Worst ever experience on a online purchase. Aldi is making the customer pay for their internal faults. I still haven’t got my money and no information has received. I requested for a manager to talk with me. They said they all are busy and can’t come to the phone and lady who spoke just hung up the phone. Worst experience ever!!!!!