The Manager of your store in Chinook Centre Shopping Mall Calgary is USELESS and IRRESPONSIBLE! And one of your sales floor associates does not want your business to grow by lying to the customers. Here is my shopping experience in your ALDO Store at Chinook Centre Mall: I shopped in your store on Sunday, March 27. I saw a gorgeous pair of shoes that I want to buy. I asked your sales associate my size. But she said, she does not have my size and she hurries to leave me, but I asked her to check the stock online and then I can order it. She checked it quickly and said, 'No", there's nothing online of your shoe size", and she dismissed me. I felt being unwanted as a customer but even so, I bought a pair of shoes of another style. But while am trying other shoes. I keep hearing the sales associate, telling to other customers that the size they're looking for is not available. Every customer that asked her for their size to try on, your sales girl would always tell this "No, I don't have them anymore, those are my last pair"... When I heard her telling to random customers the same answer, I started to question if the sales associate was being honest. It is very impossible that all the shoes on display and in different styles would have no more available sizes for random customers. So when I got home, I went to your website and checked the shoes that I wanted. And to my surprise, my size is available and it is even available in the store. I could not believe why did your sales associate lied to me? Is she that lazy to bring in the shoes and therefore just lied to us! And I felt sorry for other customers that she lied to (I'm sure the shoes that they're looking for are also available). I was upset! But I cannot go to the store right away because I'm busy with my work the whole week. So the next Saturday (April 2). I went to the Aldo store to pick up my order. And when I got them, I asked the sales girl (this is a different sales associate). Where is their manager so I can speak to her about my bad experience last weekend? She replied that their manager is in the backroom and is busy. But she said she will call her anyway. The sales associate went to the backroom for about 5 minutes. And then when she came back to me. She said, she spoke to the manager about my bad shopping experience. And the manager instructed her to just let me report my shopping experience to Aldo Customer Service online. I was very disappointed with how your Aldo store manager responded to this kind of situation. She didn't come out and talk to me in person and at least apologize. She is rude and very unprofessional. Her job as a manager is USELESS! She and that liar sales floor associate lady must be fired! They will ruin your business if this kind of work ethic is condoned. As an Aldo regular customer, I hope that my voice is heard and my complaint is well taken care of. Thank you.