Listen for anyone who want to purchase shoes online I HIGHLY SUGGEST YOU DO NOT. I placed an order on Feb 6, 2023 that was suppose to have arrived Feb 15, 2023. As of Feb 16, 2023 the order has not been shipped out. I started doing a little research about aldo.com and reading reviews. I saw all the RED FLAGS from the reviews. There is no way to contact aldo by number. The number that's listed will not be what you want and there is no way to press for associate. they do have live chat but it's a possibility you will be waiting for 30-50 minutes. I went an read the reviews they all had the same issues I experienced. When I chatted with someone via chat I canceled my ordered that had not been shipped. The lady told me she can do it as an exception. I asked why she thought it would be an exception if it was Aldo fault. she told me "It is an exception, as stated on the website, once an order has been placed, we are unable to cancel or modify it". Also, PLEASE copy and paste your live chat to hold for your records. I literally have 3 different folders of live chats. If the shoes are not in the store please, please do not place an order online