I ordered a pair of boots online for my friend's birthday. I waited for the weekend and send them an email and chatted online to be sure everything is fine. I was assured it is fine and it's waiting in Wearhouse to be released. Nothing happened. checked and tracked still not shipped. chatted with them again after seven days to be sure my friend would receive for the birthday. They said they verified my order and in the next 48 hours, it will be shipped. After 48 hours they sent me an email and said sorry the product was out of stock and they won't ship my order. They were lying to me for over a week :(