They shipped the adjustable dumbbells fast and that's good. A plate fell off from one of the dumbbells which shouldn't happen. Luckily no one got hurt. Asked them about exchange but they pointed to their return and exchange policies that I need to pay for shipping a ~100lb dumbbell. Ok fair enough it's in your policies but perhaps they should care more about if the product is really defective or the customer got hurt. Won't buy from out of state again and won't take chance with paying for shipping back a heavy defective item.
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