1 star is being generous. Extremely disappointed with Aleko and their "service team". I ordered an awning for my popup camper that I was told would fit. When I opened the box, it was WAY too big for my small popup. I reached out to ask about returning since all I had was opened the box and was told that they have a strict 30 day return policy. I explained that I was misled by not only the person I spoke with initially, but also their website in my initial research. I was escalated to a "manager" who told me the same thing. I explained I would be willing to purchase a new awning that would fit my camper, but was offered no opportunity to do so. The customer service rep did not even take the time to explain other options that could work for my specific situation. I am now out hundreds of dollars and left disappointed in a company that offered no potential resolution to a problem they were responsible for.