I purchased an electric RV Awning from Aleko as I had one of their manually operated ones in the past. The installation when very well and all mechanical items were in good condition. The instructions for adjusting the in/out limits for the motor were clear and I accomplished that easily. Unfortunately, the awning control switch appears to be defective. Luckily, I contacted Aleko and was passed to a technical representative, Anthony Solovyev. Anthony listened to my problem, asked questions and then took immediate action. Even with the defective part, Aleka got a 5-Star review from me, because of Anthony Solovyev's actions and attitude!