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Darla Thompson
I was told at time of order it would be here next day. After 5 days, I received calls from several offices/departments with your company. Each gave me different information concerning who the delivery man was, what number he would be calling me from, and most importantly, conflicting information about whether I needed to have someone here to help unload it. . One of your people told me I needed 3 men, another told me i needed 1 man. Very frustrating. The email I was sent included a "threat" that if I didn't have people to help, they would not unload it, leave with it, and charge me extra. In the end, it turned out that the gentleman who delivered it was very helpful and smart, and he and my 68 year old husband got it unloaded even though my husband has a bad back. But up to that point, I didn't know what was going to happen. It was all very stressful!
2 years ago
ALEKO has a 3.9 average rating from 3,252 reviews

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