I NEVER go out of my way to write bad reviews but I called this place yesterday about products that I was interested in and the girl on the phone was rude and trying to rush me on the phone telling me to just come pick it up just come pick it up without even knowing what I’m asking about , so my boyfriend goes today to pick up product and he gets a dog crate that is too small and realized rite away so he walked rite back into the store to request to exchange the product but STILL give them money and BUY THE CORRECT ONE and the girl started telling him that she would not allow him to buy the CORRECT SIZE crate and that they close in 9 minutes and she didn’t want to deal with it. Like 9 minutes!!!! You can get so much done in 9 minutes and if you really care about the loyalty of your customers you would make sure they were satisfied and received the rite product! Extremely bad customer service here I will never return!
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