I ordered 6 person square hot tub and it has never worked tried sending it back only to get it returned to me. So tried calling in to see if parts could be ordered for it only for they to tell me I need to fill it back up and take a picture of the error code it is showing or I cannot order parts for it. So I guess I am stuck throwing more money away in 250 gallons of water. And at temp outside it will freeze and bust since it doesn’t heat up. Do not recommend any products from them we wasted $550
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