Do not buy Aleko saunas. This company makes a product that looks great, and seems inexpensive, but once you get it you then have to pay someone to put it together, and install the electric power. It cost us about $1,000 extra dollars to do this. We were told that it takes only two non-professionals 4 hours to put together. Furthermore, we had to get a manual emailed to us, because it didn't come with one, and even that one was lacking in instruction. Besides all of that we had to cancel one of our saunas, and it took us months and many phone calls for them to actually put the credit back on our credit card. Shipping was a mess. We informed them that we couldn't accept the shipping because of a vacation we were going on, so they said they would hold it until the first of August. The next thing we knew we got an email saying they had shipped it. When I called to tell them the mistake they said they shipped it anyway because the shipping company said it would get to us before our trip. When we didn't get it on the day it was supposed to arrive I called the shipping company, and gave them my tracking number. They said they had received it, but the trucking company had it now, and it was out of their hands. Aleko never gave me trucking company instructions or contacts, so I had to track the company down, and call them. The guy that answered the phone couldn't give me any information about my sauna other than that they only ever deliver on Fridays, which is the day we leave on our trip. Now I don't even know if we will get our sauna, and I can't rely on Aleko to give me a refund, or properly make sure it ever gets to me, and more frustratingly they don't answer their phones!