So, I had a very simple question about an awning I was thinking of purchasing. I tried the chat feature on the web site, emailing them directly. I called several times to only get connected to a voicemail box. Nobody has responded to me in over a week. If this is the level of customer service I can expect from this company, then I'm glad I found out before I spent hundreds of dollars on a awning. What if I had an issue with my purchase, wanted help, make a return? Looks like I'll be shopping elsewhere for my awning.
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