I bought the iron door for my new house from Aleko and I am not happy with it.
1.> I ordered the door online with free shipping but when the delivery man showed up at my house and there is only one man and he told me he is not going to remove the door from his truck to my driveway unless he has 3 more men to help him. Neither the Aleko nor delivery company tell me about this beforehand.
2.> when I ordered the door, Aleko charged me 10.5% tax. I chatted with them about this and they told me just oder it and contact sale department and they will adjust that. I ordered the door and contact sale department multiple times and no response.
3.> the door came with no hardware to install it.
4.> the 4 door handle studs are not the same length. I cannot install the handle properly unless I need to cut, file, and re-threat again to make the handle install properly. I had to pay extra for installation men.
5.> one of the handle screws is missing and I cannot find the replacement at my local hardware store yet.
6.> the workmanship of the door is terrible, it's very difficult to close the door and lock it. even though the door was installed by professionals who I was hired to do it.
I am very disappointed with my order and recommend people think it twice before order the door from Aleko.
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