Terrible customer service. No way to contact anyone. They won't answer the phone at all, so you can't speak to anyone. Installation instructions are very poor and amigious. Can't get my brand new awning motor to work properly, and can't get any information on how to adjust limit settings. Instructions aren't clear and don't help. Motor may be broken, but I can't get in touch with anyone to try to troubleshoot, fix, or return. Awning also arrived with dents in one of the arms.
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