Alfa traveller for over ten years. Firstly may i just say the grammer of some reviews on here is absolutely appalling.Alfa travel don't and never have professed to be 4 or 5 star accomodation. They cater for and older traveller yes true, however the hotels are not like nursing homes, because of covid restrictions things have had to be altered including, room service, meals and entertainment.That is the LAW they have had to follow. The Regina admittedly is an older establishment that needs a touch up but its value for money, very close to sea front staff are very helpful and issues usually resolved. We travelled on may 19th this year the meals breakfast was fine , evening meals ok we did have a repeat meat on menu two seperat nights but as we had only just come out of official lockdown on May 17th, it was probably not cost effective to have freezers full of food that may go to waste, also the companies where Alfa buy their produce will have been on lockdown too OR operating on reduce sales due to lack of business. Whilst I agree its totally unacceptable to have to stay in a building site, these hotels need to carry out essential repairs and try to redecorate at some point, this then prevents people complaining about the hotel needing to be redecorated.To complain about the hotels being for people of a certain age is quite disrespectful, they cater for any age i personally have stayed at the imperial at ilfracombe and a young family were staying through an Alfa booking.The company picks you up at local pickup cases loaded for you, taken to Burtonwood, cases off loaded and reloaded onto your main coach, driven to destination , cases off loaded brought to bedroom door, and same on return leave cases outside bedroom, Meals B N B board, excursions included, evening entertainment if you so use to join in, and apart from building site hotels obviously , i think that they offer value for money.People complain about the staff and language barriers, i wonder how they feel when housekeeping have to clean some rooms out after elderly visitors have left !!!!! need i say anymore.Alfa are not perfect but they try to ensure we enjoy our holidays for the majority of people they are very popular.