Just arrived home from a 3 night stay at the New Beach Hotel Great Yarmouth the hotel was very spacious our triple bedroom was lovely the entertainment was very good every night we was there the reason I have given only 2 stars is because the driver of our tour coach was the most ignorant man you could wish to meet, his name was Carl every time we asked any questions he was very sarcastic we do not expect this from a driver nearly half our age, we went on 2 organized what was supposed to have been half day trips, leaving the hotel at 9.45am arriving at Cromer at 11 am to be told to be back at the coach for 1pm WOW Never knew that was a half day the other trip was worse we only had an 1 hour could have done with roller skates. Now back the hotel meals and service started out out fine until an. extra coach arrived one evening so the next morning at breakfast our coach was totally forgotten, we sat waiting for or our food until thy had served the other coach the whole dinning room was in uproar so disgusting tried to speak to the Manager but he was too busy too see us The next evening, my 48 year old Daughter who has problems with swollowing and eating had been given a soft diet ie jacket potato, etc when asking the waitress for this they promptly told us they did not have any, we asked for the Manager again this time we managed to see him who said they have 2 sacks of potatoes, who is telling porkys now!!!! Asked to have all our meals together it was Fish and Chips for my friend and myself it took nearly an hour to bring our meals and ours were so disgusting they had been reheated, we sent all the meals back and went out for food Please do not use Alfa Travel if you want a good holiday you will certainly not get one here