Just returned from the ilses of whight, staying at the shanklin hotel. The staff were fantastic nothing was any trouble, the reception guys who opened up the swimming pool for us at 7am in the morning always got a nice greeting. The rooms where always well serviced and clean maids where friendly and courteous, food was nice and a very good breakfast, our waitress was sharna who looked after us at mealtime she always had a smile even when she was very busy. This is our second time at the hotel and we where not dissapointed and will be returning next year. Our driver was john and was very knowledgable about areas of intrest and was always on hand to help.