Booking ref KXJ70 Tour Ref 5272/1 - Our 1st coach holiday Positives - Coach driver Ian was brilliant very informative friendly and loved telling jokes even though some we had heard before, We would give Ian top marks Negatives - Room allocated 104 which was located in the DUNGEON below ground level no natural light and damp. Furniture in Bar & Restaurant was worn and uncomfortable, seats in restaurant were very low, I had to ask for a cushion to sit on as to reach the table, food was of a low standard and ration sized portions, boiled potatoes every night ! does the chef not know a potato is a very versatile vegetable and can be chipped, baked, roasted, mashed and can be presented in many ways. Other regular Alfa guests commented to us that we had probably picked the worse hotel that Alfa sells for our 1st coach holiday.