Bournemouth & Dorset - 5 Days - 21 Sept 2024. Dave our driver was excellent, telling you about the area we were going through and many historic details. Now the East Cliff Hotel on the beach road, our Travel Tickets showed a Walk-in Shower, which we really required, both with walking sticks etc. But we were the third floor, in a Classic Double king size bed, which was very nice, but no shower! Apparently the Walk-in Showers were up a flight of stairs, but no lifts In the room, no Biscuits, no Glasses, and if we obtained them at the bar, they removed them. We had to go to the sister hotel next door for breakfast twice and one evening meal, due to Chef's illness. Staff were hard to understand, poor English. Our Coach Party was only 23 people and only a few other guest's in it? The meals were a mix of good and not so good, par for the course! The Hotel is struggling for a variety of reasons we feel.