If there was zero stars I would have given that. Words probably won’t be able to describe my encounter with this company. Horrible experience as I followed the descriptions before ordering and tried a number of pieces from different lines - three of the six I ordered where too big and when I received my response email I was scolded and made to feel I’d done something horrible and should have known better. They said because it was a sale I could not return any of it! I only wanted to exchange for smaller sizes or a different line which is what every other company I buy gym clothes from has always allowed me and everyone else to do until I find my size allowing me to buy more. It was first time ordering so I didn’t know how each line would fit - again I followed the size descriptions but some where too big because they where from different lines as the sizing runs different for most gym clothing brands perhaps because made by a different manufacturer for each line. It looks like the sale this company was having was just meant to get rid of old inventory perhaps things that where not selling especially colors? and they won’t let you return or exchange on a sale. So hence not giving us a good sale….just using us the get rid of the old and be a sucker. These clothes are very expensive and from what I’ve read by other reviews not long lasting quality- the seams come apart. I will not speak well if asked by my fellow gym friends or for anyone asking which company to buy from. When word continues to get around perhaps they may stop this terrible treatment of their customers or may end up losing business. The reason we try on clothes is so we can get a different size or style and I should have been able to do so.
2 years ago
Alphalete has a
1.2
average rating
from
105
reviews
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