I wanted to love Aphalete, I really did, I have bought many items from them. This time around I was VERY disappointed and quite upset with them. During their Black Friday sale I ordered 6 items on November 19th, during the the waiting period I followed up to see when the items would ship, they gave me a generic answer that it will typically ship 10-15 days out, okay that's fine, however it is now three weeks and I am just finding out that out of my 6 items bought that three of my items have been cancelled. When I emailed them to inquire why and really voiced my opinion as to why I am being notified 3 WEEKS LATER is mind blowing. I ordered these items to get BLACK FRIDAY PRICING and now all of a sudden my items are cancelled. When I stated to the advisor that I was upset and how I should not suffer for the lack of communication on their end, she stated that half the items are being shipped and the other half will be delayed, however for the item's NOT shipped I received a refund. I am not overly concerned for the refund, there is a reason why I ordered on Black Friday, as I wanted to take advantage of the deals offered. Now I am not receiving any answers from the advisor.
1 year ago
Alphalete has a
1.2
average rating
from
105
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.