Useless customer service. Never deliver on committed date/time in the order. Charge additional for delivery but don't deliver on date/time mentioned in the order. And no way to register a complaint. Online tracking shows attempted delivery and the delivery team is entering comments in their internal system stating customer did not answer the calls while attempting to deliver. In reality no one from AMAZON or delivery courier called the customer. They have done this multiple times with me. Everytime you call the customer service through call now option it takes minimum 15 mts to connect with a customer service representative. Any customer waiting on the call will loose patience and drop the call in 3 to 5 mts. But I have stayed on the call to get connected after 17 minutes of waiting. They just don't know what is CUSTOMER SERVICE or to respect the commitments they have made in their own order. I will never use this AMAZON.AE to order any thing i want.