Regarding my shipment which has not been delivered yet. It should be delivered last October 6 but nothing happened. What I am upset at all is Amazon Team is informing me that I am not reachable which is totally not true. I am waiting for my shipment the whole day of the 06th because that is my present for my daughter. After that, we will receive false information that I am not reachable at all. It is not good customer service. If the shipment is delayed tell the whole truth that it is delayed. Do not ever tell the customer that it is my fault that I am not reachable. I even subscribe to Amazon Prime for fast delivery but what sh*** is this it seems as this is a regular delivery not even for Amazon Prime members. It is a good way to treat your members? For members, you should have at least prioritized them. The company is just taking money for the customer who will subscribe to the membership without giving any privileges? I don't get the point of this. Everything is worse. False information about the delivery dates, False information of the driver that I am not reachable, Delayed shipment, No action, False information that they can shipped it again on the 08th of October which is I think it will not happen within the day. Cow milking company who takes money only to the members and not giving the benefits that they need. Truly disappointed!!! This is the worst online shopping experience. The customer service is very poor none of them helped me with my issue. My package was supposed to arrive a day ago and it has still not arrived. I got an email from amazon saying I am unreachable. What a joke company. Don't waste your time on amazon. Their delivery service is so bad. All of the people that work in amazon.ae just copy paste the same email and send it. Horrible customer service. Do not recommend for anyone.