Trying to reestablish an existing account not used for years. Asking for verification of an address from 13 yrs ago, that is the only way to up date the account. After being hung up on and speaking with 3 different reps and telling me how to reset the account , which never worked as they said because it still pulls old information, the last one gave me a lecture on having password resets and told me if I really needed to get an Amazon account to get a new email and set it up. That really is horrible Customer service.
3 years ago
Amazon Canada has a
1.6
average rating
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421
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