A few times now- unreliable & late delivery & lost shipments especially with partners and chinese vendor, only giving a head's up in a very short notice via email. Weird that Amazon refused to publish a review I made about an item not delivered by partner even though it did not have any violations at all & the choice of words was just correct. It seems that they are choosing which reviews to post and protects the image of a/some seller/s. Some customer service reps based in a foreign county are a disappointment especially in Canada, it could be exhausting especially that at times they seem not to totally understand your predicament which is expressed in simple English, but still insist they do without resolving the issue/s. If the items can be bought in other sites, I now buy them outside of Amazon