Received a cosmetic item with only Chinese instructions. No list of ingredients or instructions in English or French. Then received DVD box set that was shipped in a plain brown paper envelope. Arrived all broken and this was "PRIME" but I had to pay to return item to seller in the US. Seller only refunds 20$ on return shipping but it cost me 29.58$. Huge rip-off. Amazon has become the leader of cheap scams and scam sellers. They charge for PRIME but we end up paying for return shipping. NO MORE Amazon for us. We have been ordering several times each month for many years but the quality of items and quality of shipping has hit an all time low.