I have been an amazon customer for at least 3 years.I am a prime member. I received one package and the product was an empty container with the lid broke off. This was a bottle of colloidal silver. It was literally empty and no lid. The delivery person gave it to me with an opened package(wasn’t even closed packaging at all) and was so wet when he handed it to me he said your products are wet is this ok and walked away! That’s when I realized the products were damaged and the empty bottle of colloidal silver. Another shipment came it was a chew supplement for my dog(Glandex chews) they were all squished and they were useless. The container was bent too, looked like it got squished in the shipping. You can only get Glandex chews on Amazon that actually ships to Canada. I placed another order yesterday was a total of. $74 and one of the products was supposed to come today and the rest on Tuesday. I went to see if it shipped but I couldn’t get on and it said they closed my account and to call customer service, I did but they had no idea why and told me someone would get back to me about it but didn’t. Don’t even know if they will arrive even though I already payed for it. And they charged me $53.20 and I didn’t even order anything for that. I used a gift card instead. But that charge went on my account and I called and told them that I wanted the refund for what they charged me for nothing, they said they will do a refund but that never happened. Now I can’t get access to anything that I ordered in the past and any info at all on my account but they didn’t give a reason for close the account! VERY UNHAPPY with Amazon