I changed the delivery date but that was ignored and they attempted to deliver anyways, which would have been fine except the delivery driver also ignored the instructions to deliver to the back door and leave it there, instead he parked on a major highway blocking traffic and tried to get in the locked front door before giving up. Which would have be fine if they simple delivered the product today but they went for the trifecta and after ignoring the delivery date change and delivery instructions someone managaed to damage the package as well. When I told amazon customer service this wasn't acceptable and asked why it happened the answer was "we don't know, the delivery service is independent and once it's been shipped we have no input", then couldn't answer why there was an option to change delivery dates if they didn't have any input any longer. They failed to offer any solutions other than having me wait for weeks to be returned and refunded. They take no responsibility, they do nothing to help their customers and they lie outright to try and manipulate the situation. Truly a horrible company but it's my fault for shopping with them for the convenience and now being screwed over at significant personal cost. Always keep in mind that amazon is not reliable or responsible and should only be used for things that don't matter as it's too much of a risk for anything you need.