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Anonymous
So far I’m fairly happy with Amazon.ca, but recently their delivery drivers have been sub-par, and I can’t leave direct (i.e. private) feedback unless I get the app. Previous deliveries have been on time and seamless, but the last 2-3 weeks, drivers leave packages at the garage door without texting about it. Just now, a neighbor sent a group text to say an amazon truck was blocking 4 garages. I went down to see if was my package & tell him the front doors were on the street. He ignored me, said he was delivering to “1-9”, & just handed me the package without knowing if I was the recipient, since there’s no number on the garage. So some packages go missing because they’re getting handed off to the wrong people. I would have given this feedback privately if Amazon.ca had made it easy in my account.
11 months ago
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