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Julian
I've been an Amazon subscriber for as long as I can remember. Well over 10 years and I have to say they are horrible. Products are available for next day delivery are set to deliver several days later. Here's the kicker. I called into Amazon Canada. The first thing the lady told me was there is an error. Then when I told her to cancel the order and express my concerns she gave me a different reason as to why the delivery was set for 3 days after purchase. (Not Available) so which one is it? Yet when I go to Amazon it says that there are tons in stocks for all the products I ordered. My conclusion was I was 1st lied to then 2nd gas lit by the Amazon rep. If someone is a prime member and products in the store said they are in stock is an AMAZON issue. Frankly because there were 3 products the 2 that were available should have been sent out promptly. This is why I pay a subscription fee correct,? I'm appaled by the service. These people have hit record profits while us little people suffer. They take our money and don't fulfill their end of the bargain. So besides canceling the order they take no responsibility even tho theses products are directly sold from Amazon excluding 1 item which is from a 3rd party. Funny enough the 3rd party item had a same day delivery on qualified orders but they postpone the whole order. To clairify. I purchased on Saturday, notified that delivery was Sunday then to check the time for delivery sunday morning to be home on Sunday the package is set to Wednesday. I'm glad big corps can take people money and not hold their end of the deal. Conclusion for this. Well I am a Prime Music Member Prime video member with the extra cost to remove ads. Prime shopping customer for over 10 years. Oh yeah I forgot I'm a Prime Business Subscriber. They just lost a very active customer because of this experience.
6 months ago
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