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Lisa Day
Bought 2 queen duvet sets cost $235 Item arrived 2 sets of king sheets with Amazon logo all over them. Contacted the seller and Amazon right away. Never ever had the seller contact me. After a week was told to ship the sheets out and send in the receipt. Make sure seller signs for it. Did this and sent in info as asked. Received notification that I had not sent receipt. Called in sent again via email direct to them. Told had to wait another 7 days. Nothing from Amazon after 8 days. I call in again to find out seller said they didn't receive item even though I sent tracking item and made them sign. So that put it on hold again? But Amazon didn't contact me I contacted them or it would have taken longer. A month since the start With shipping close to $300 Seller has sheets back and my money. Wondering if sellers are doing this? Fraud? Amazon dragging their feet? Nice people on the phones but after a month frustrated. Will not be purchasing anything of significant value from Amazon. Just got of the line again very nice person who said wait 48 hours! Bet I will be calling in 48 hours. Will order $20 and under items will NOT be ordering anything over that. Not worth the hassle or time - no protection as they claim A to Z for buyer. Should have stuck with Winners/Home Sense.
4 months ago
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