I ordered on Oct 30 a Breville Espresso machine. I was to receive the next day. Advised that we needed to be home as a code is needed for this expense. ($1800.00). I waited all day and finally at 6PM I called and the automated c/s stated on its way. Finally around 8PM went online and saw that my order was delayed and the next Delivery was Dec 3rd. The problem was my family member was leaving on the 1St to go back to Winnipeg and with the postal strike this was my option to get it in time and send with relatives for a Xmas present. I canelled. Showed cancelled. I followed it back to the shipper and I went Dec 1st to Crate and Barrel purchased again and sent with relatives. I contacted c/s and got the runaround right away. Happened three times over the course of 5 days . Called my bank and they explained tht anything over $1000.00 a retail can not pay you back for 15 days. Only then can I have the amount reversed. I have been with Amazon for years and never have I been lied to and given the runaround as many times as Amazons customer service department have done. I and now all my family will not purchased from Amazon over $50 I know have to may $1800 twice this month.