Was supposed to receive a package last night but got the following notification from the driver: Delivery failure due to dog hazard. We don't have a dog... so WTF?! Another time they delayed my delivery with 5 days because of bad weather conditions. When I called the delivery company they stated that their driver took pictures of the snow in my area and they informed me that he couldn't access my property due to the snow. When I told them we had no snow on the ground and that I could prove it with the CCTV footage from my security cameras, everything became quiet. We stopped paying for Prime because it's useless and they don't deliver what they promise! We called CS last night but they weren't helpful at all. And obviously there are no consequences for the driver who lied about the dog hazard. I think he just didn't want to deliver the package because he wanted to go home early.