Wow just wow I bought an air conditioner for 188.00$ ok wasn't expecting 12000 BTU for that kind of money but...it took 2 1/2 months to get here, which I could've forgiven but when it did come it was made out of the cheapest plastic and it didn't even blow any air!!! I thought for almost 200$ that it might blow harder than my fan...ohhh how wrong was I!!!! Now I don't even know where to return it...???? Anyone know the return address would be? They don't even answer the phone number that I googled! Soooo frustrated!!!! Never again!!! Thank God I bought a normal air conditioner at Canadian tire! I won't be doing any more shopping at this place in the future!!!!