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Anonymous
I really miss dealing with Amazon in the U.S., they stopped delivering to Canada well I guess more than a few years ago now, but they use to. In fact generally speaking I way prefer dealing with American sales reps and company's over Canadian sales reps and company's any day. Don't get me wrong there's plenty about Canada I prefer to the U.S. but sales isn't one of them. Dealing with an American sales rep. especially thru the American Amazon is always, ALWAYS a real friendly experience (I know, it's global now, but I always insist I get patched thru to the U.S.), it's like going back in time to when the seller made the buyer's satisfaction seem important; yeah, a long long time ago customers were always right and losing one mattered, and you could return things hassle free. In fact, in my experience, each and every time I wanted to return something to Amazon.com they said just keep it and we'll refund your money. In Canada, the the reps and company's have become so money grabby and good luck making a return; when it comes to money Canadians are like dogs with bones. For many years I've been ordering from American Amazon and then driving all the way to Blaine to pick up products via the postal box I rent; chiefly my hair dye products, the boarder guards think I'm nuts, until I point out that on the American Amazon a tube of this dye is $8. where as the very same tube on the Canadian Amazon is $100. I buy 3 at a time so the difference is $24. U.S. to $300. CAN, clearly worth the trip! With boarders closed I'm back to Can. Amazon and as others have pointed out, if anything goes wrong, due to COVID there's nobody to contact, their phones are down. It seems that other company's such as Walmart for example have figured out how to have phone calls funneled to workers who talk to you from home, but Amazon.ca has not figured this out, they've simply shut everything down; they're still taking customers money though! Anyhow good luck with returning anything during best of times they're dogs with bones when it comes to money.
4 years ago
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