Extremely poor refund service. First I get sent a wrong item. When I report the same the for a refund, the order is updated with a ref7nd complete notice a few days later but I did not receive a refund. I call the customer care and the guys says actually it will be a cheque that I will receive 3 weeks later which I will have to deposit in the bank!!! I wait and never receive the cheque. I call customer care again and this time a lady says the cheque is delayed but I have an option of canceling the cheque and receiving a refund in my Amazon pay balance. This process will again take 2 weeks. I said ok to that. The lady said she will call me and let me know when the process starts which never happened. I call the customer care again after 2weeks and the guy says the cheque was never canceled and he will raise the request again and I will receive my refund after 3 weeks!!!! This is a joke. Never buying anything again from Amazon unless I can't get it anywhere else.