SICK. Amazon India was okay. Now it's disgusting. The employees are consistently incompetent including on the "lead" team. The employees will say they solved your issue so that you give them a good review and turns out they did nothing! I just had not one but TWO employees saying they issued a refund and they hadn't. Increasingly i find that this is a common trait among Indians. A sad state of affairs. Wish Indians stepped up and started having more integrity. Everyone whines there but individually all of them want shortcuts, which when they figure out they feel so clever. I hope Amazon falls apart and another company gets a chance. Because Amazon just does not care for it's customers as it's happy with the trillions of crores of rupees they make regardless due to the sheer population.