Looks like amazon has its tummy full with business in india. The service quality is pathetic these days. The agents throw the packages to any house they feel like giving, all the more amazon's customer support is becoming worst... They say we will call you back in certain time for resolution, and never call back. Also if someone wants to buy all OLD products paying only a little less than the cost of new product, then definitely buy from Amazon. Because amazon has become expert in selling all old products to customers( mostly damaged ) and then vanish after selling., typical sales man disease!!!! I have the call recordings of the pathetic service of amazon. If anyone from Amazon is reading this review call me back.