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a srivastava
Me and my full family has taken amazon membership since many years and a lot of purchasing done every month. Recently I have also taken prime membership. But now I am facing many issues and i can't write all.Among them top 3 problems that I faced are : 1. Ordered Fortune dishwasher powder pack of 5 ( seller is cloud tail and its Amazon brand ). They sent fake product as outside pack was ok but instead of dishwasher detergent there is some other product. After notifying them they are refusing to refund my money back. 2. I ordered stationary item and on the delivery date they cancelled and I received msg. I have ordered that item to gift someone and in the last day I received that msg and it made me helpless!! 3. Recently in mid July I ordered Doms kit and that was also my rakhshabandhan gift . It was supposed to deliver by 31st July and from that day regularly I get an update that item will be delivered by 9pm today. And the same msg I received regularly till 3rd Aug 2020. I tried to call seller( and mail them )as well as I called Amazon customer care, also I chat on amazon customer care many times for delivery but no response!! On 4thAug I received msg that ordered delivery is extended.... What is this are they making fool of their customers??. My sister ordered Rakhi recently and all rakhis that was received were not the same that she ordered.... Such a fraud Amazon are doing ... Also , they are not at all customer friendly as still I am waiting for my refund.... many times I mailed also but no response.. I would never recommend anyone for Amazon membership!!!
4 years ago
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