My all other experience with Amazon have been great and have never faced any issues whatsoever. This review is based on just one issue detailed below. REFUND PENDING SINCE 8th Oct 2019. This is reg order ID 408-0067737-9314770. Product received on 7th Oct 2019 is not at all up to the expectation, first information given to Amazon CC on 8th Oct 2019. Very hard to move mechanics seems to be of inferior quality. Since 8th Oct, 19 tickets were raised, File Claim was initiated, A to Z was initiated, have written to buyer-claims & resolution email IDs, have spoken MULTIPLE times with Amazon CC executives, BUT NOTHING and MY MONEY IS STUCK UP.