Ordered a silverline tool on Saturday for a next day (Sunday) delivery, delivery cancelled and received notification that if I don't get it by next Saturday to contact them. Ordered same item off Ebay Sunday night (I needed it quickly), it arrived Tuesday, in an Amazon box. At first I thought it was the one I ordered from Amazon, but I ordered it delivered to an Amazon locker so I did some checking. Turned out the guy I ordered it from on Ebay just ordered it gift delivered from Amazon to my home address (that's annoying enough) but the question is, why when he ordered this item from Amazon the day after me were they able to deliver it when they couldn't deliver the one I ordered from them (which still hasn't arrived up until today Wednesday) The mind boggles. This is absolutely the honest truth, you couldn't make it up. I give up on Amazon, I would close my account but I have E music and books and not sure how I can close my account without losing access to them. I will try to no longer order from them. Customer Services are poitless. I tried to turn off 1 click ordering (don't actually remember turning it on) but despite the help pages saying you could turn it off via the button on the right hand side of 1 click settings page, there is no such button on my account and I had to ask them on chat to turn it off. Very sneaky, the chat guy insisted the button was there but I opened the page and no, not there, he insisted and ended up going in circles. Time to move on.