I have used Amazon UK a lot and have never had an issue that hasnt been sorted by the CS team. this changed yesterday when i had to contact Amazon customer services. they had me running around in circles, didnt seem to understand my problem and i was passed from agent to agent none of whom were helpful. I think that these people are employed to anger and frustrate customers so that they drop their concerns. the customer service agents contradict themselves and at the very best are uninformed at worst liars. I have cancelled all of my memberships and am looking to make a complaint however as complaints are investigated by the customer services team that the complaint is about i cant see it getting very far.